Resources for IT Professionals. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Windows 8. Sign in to vote. I installed windows 10 on my HP laptop and it seemed to work okay for a few hours with a few shortcuts on the main screen missing. After I closed the lid, it went into sleep mode and has never recovered. I can power down by holding the power button, but when I power up again, all I get is a black screen, with no mouse pointer.
How can I get to safe mode, or get any screen function back so I can get rid of Windows 10 forever? Wednesday, August 26, AM. Best Regards Simon. Step 2: Select Search automatically for updated driver software and let it finish the process. If the above steps were helpful in fixing the issue, you should exit and restart the PC. If not, then continue. Step 3: Again right-click your graphics card to select Update Driver. This time on the next screen select Browse my computer for driver software.
Step 4: Now select Let me pick from a list of available drivers on my computer and click Next. Step 5: Finally, select the latest driver from the list and click Next. Let the above process finish and restart your PC.
If not, continue with the next step. You can replace the folder of the corrupted user profile with the folder of the working user profile. Step 3: Copy the Caches folder. Log in with the corrupted user account. Step 5: Replace the Cashes folder with the folder from the working user file. Most people are not the only users of their computers. If you have multiple user accounts on your computer, here's how to switch users on Windows Performing a clean boot can help you start Windows through a minimal set of drivers and startup programs, which can avoid software conflicts.
In order to do that, you need to do:. Step 2: Then go to the Services tab. Check the Hide All Microsoft Services box. Step 3: Now, click the Disable all button, and click Apply to save the change. Step 5: In the Task Manager tab, select the first enabled application and click Disable. Here you need to disable all enabled applications one by one. After disabling all programs, close Task Manager and click OK.
Afterward, you can start the computer again. Step 1: Open control panel and navigate to the power options section. Step 2: From the left pane, click Choose what the power buttons do. Step 4: Make sure the box before Turn on fast startup recommended is unchecked, then click Save changes and close the window.
Updating BIOS is a procedure for advanced users. Step 5: You need to click Troubleshoot in the popup window to continue. Step 7: Choose Startup Repair in the Advanced options screen and wait for the process to be completed.
If not, try the next fix. Here is how to do that:. Step 2: You should choose Troubleshoot in Choose an option , and then choose Advanced options. Step 5: Follow the guidance to restore your PC. When a warning window for formatting pops up during the process, you need to click Yes. Receive the system image restore failed error message in Windows 10? This post shows you full solutions to fix it on 3 common cases. The steps are as follows:. Step 1: Enter WinRE.
Then, wait until the procedure ends. To run DISM, you should type the following commands one by one.
